Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Account Information: Name, email address, and password provided when creating an account.
• Payment Information: Certain payment details you provide, which are processed via Paystack. We may collect limited payment-related information necessary to complete your transaction.
• Usage Data: Search queries, logs of interactions, and related metadata, which may be tied to your user account.
• Technical Data: IP address, device type, operating system, browser type, and other diagnostic information.
• Cookies and Analytics: We use cookies and analytics tools, including Google Analytics, to track and analyze usage of the Service.

2. How We Use Information

We use collected information to:

• Provide, maintain, and improve the Service.
• Process payments and manage subscriptions.
• Monitor usage and ensure system security.
• Analyze and improve user experience. Your personal data will not be used to train any AI models.
• Comply with applicable legal obligations.

3. Sharing of Information

We do not sell or share personal information with third parties for marketing purposes. We may share information only as follows:

• Payment Processing: With Paystack, solely to facilitate payments.
• Legal Compliance: When required by law, regulation, or valid legal process.

4. Data Retention & User Rights

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our Service, and to comply with legal obligations. Under the Kenyan Data Protection Act and GDPR, you have the right to request access to, correction of, or deletion of your personal data. To exercise these rights or request account deletion, please contact us at alvinotanga@juribase.com.

5. Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, destruction, or alteration.

6. User Responsibilities

Users must ensure that their use of the Service complies with applicable laws and regulations. You should not submit any information that you do not wish us to store or process as described in this Policy.

7. International Transfers

Although we are registered and operate in Kenya, our servers and third-party service providers may process information in other jurisdictions. We ensure that any such cross-border data processing complies with the Kenyan Data Protection Act and global standards by putting in place appropriate, legally recognized safeguards to protect your personal data in the destination country.

8. Children's Privacy

The Service is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. For material changes, we will notify you directly via email or a prominent notice within the Service and, where required by applicable law, obtain your explicit consent.

10. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Kenya.